Globalization and communication skills

Dialect, Accent and style
    A neutral accent
Standard english- A model British, or American?
British English and American English
Prescriptive and permissive attitudes to language.
Indian English and South Asian english
   Borrowing
   Code-mixing and code-switching.
An Indian-English Vocabulary.

The changing economy and opportunities for the youth.
Emotional intelligence and soft skills
Soft skills : some components
   A cluster of soft skills
       Behavioural traits such as attitude, motivation and time
       management.
       Business Etiqutte
       Personal Appearance and social graces.
       Team Spirit
       Negotiation Skills
       Problem solving ability
       Leadership Qualities
       Cross cultural communication
        Report writing ability
       Effective listening

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