Verbal and non verbal communication

One way communication and two way communication
Verbal communication : Oral and written modes
     The oral mode is used where
     The written mode is used where
     Where both modes are used

Non-verbal Communication
    Advantages of non-verbal communication
        Signs
        symbols
        Graphs, Chart and flow charts
    Limitations of non-verbal communication


Body Language and silence
      Eye contact
      The dress Code
      Posture
      Distance
      Silence  Its role in communication.

Barriers to communication
      Semantic and Linguistic Barriers
             Ambiguity in expression
             Homophones
             Contextual Meaning and speech acts.
             Accent and Intonation
             word shift
             Style
             Register and jargon-acronyms

Socio-psychological Barriers.
             The attention span of the listener
             Laughter, the best medicine
             External disturbances and the wrong medium
             Personal Bias and strong feelings
             Selectivity or the I see only what i want to see' attitude
             Cynicism and negativity
             Perceived benefits
     Cross-cultural barriers



  

Comments

Post a Comment

Popular posts from this blog

Money Supply

Objectives :-) Explain what money is Know the functions of money state the various forms of money Understand different instruments of present day banking. Explain how banks create credit. Explain the components of money supply Explain how money supply affects the economy. Know the need for regulating money supply. Explain how the Reserve Bank Of India regulates money supply. What you have learnt Money is wanted because it gives power to purchase goods and services. Money is anything that is acceptable to all as a medium of exchange, as a standard for deferred payments and as a store of value. Money can be in various forms such as notes and coins, bank cheques, demand drafts, pay orders, bill-of-exchange or electronic cash. Banks create credit by converting deposits into loans. They do this on the principle that not all the people will need all the money at the same time. They maintain some amount of deposits as reservce...
Read more

Writing summaries and notes

Paraphrase, Precis and Summary Writing Summaries   The art of condensation   Identifying the Topic sentence   Identifying the key ideas   Identifying the main claim and supporting details.   Making interences. Note Making and note taking. Summarizing speech and conversations Summaries for research purposes    Plagiarism    Avoiding plagiarism
Read more

Social Change

(Social Change) Concept and meaning of Social Change. Approaches to understanding social change. Factors of social change. Rate of social change. Impact of social change. Social change and the future.     (The Indian Constitution) The Indian Constitution : Historical Background Constituent Assembly and drafting of the constitution.    (1)Composition  (2)A critique The preamble Basic features of the constitution. Amendment to the constituion Review of the constitution.    (Democratic processes) Democracy : Concept & meaning        (1)Historical Background        (2)Various Prespectives.        (3)Defining democracy.        (4)State institutions and non state actors. State institutions and democractic process.       (1)Structure of the government.       (2)Local self governing institu...
Read more